People
This topic provides an overview of the People area, including features such as Assignment Templates, and Preferences.
The People page is an employee management area where administrative tasks can be performed. The People area displays the following features: 1
- People- displays a list of all active and inactive personnel in the application and used to manage personnel records, such as general information, profiles, and assignments.
- Assignments- displays Assignment Templates and functions, such as Add, Edit, Remove, Clone, and Apply.
- Preferences- displays Preferences for employees to apply and manage their preferences.
Customers using Workforce Management (WFM)must apply the proper license to each employee in the WFM People Editor. For example, if integrating with TeleStaff, you must indicate a TeleStaff license . Doing so will allow WFM to sync personnel scheduling activity, in addition to the default profile data mapped between both applications.
1 Applicable authority permissions must be granted to view these features.
